The Process of Developing an Internet-Based Support System for Audiologists and First-Time Hearing Aid Clients Background In audiologic practice, complementary information sources and access to the clinician between appointments improve information retention and facilitate adjustment behaviors. An Internet-based support system is a novel way to support information sharing and clinician access. Purpose This research forum article describes the process of developing an Internet-based ... Research Forum
Research Forum  |   September 2015
The Process of Developing an Internet-Based Support System for Audiologists and First-Time Hearing Aid Clients
 
Author Affiliations & Notes
  • K. Jonas Brännström
    Lund University, Sweden
    Linköping University, Sweden
  • Marie Öberg
    Linköping University, Sweden
    Anaesthetics, Operations, and Specialty Surgery Center, County Council of Östergötland, Sweden
  • Elisabeth Ingo
    Linköping University, Sweden
  • Kristoffer N. T. Månsson
    Linköping University, Sweden
  • Gerhard Andersson
    Linköping University, Sweden
    Karolinska Institute, Sweden
  • Thomas Lunner
    Linköping University, Sweden
    Eriksholm Research Centre, Oticon A/S, Denmark
  • Ariane Laplante-Lévesque
    Linköping University, Sweden
    Eriksholm Research Centre, Oticon A/S, Denmark
  • Disclosure: The authors have declared that no competing interests existed at the time of publication.
    Disclosure: The authors have declared that no competing interests existed at the time of publication. ×
  • Correspondence to K. Jonas Brännström: jonas.brannstrom@med.lu.se
  • Editor and Associate Editor: Larry Humes
    Editor and Associate Editor: Larry Humes×
  • Copyright © 2015 American Speech-Language-Hearing Association
Article Information
Hearing Aids, Cochlear Implants & Assistive Technology / Telepractice & Computer-Based Approaches / Research Forum: Internet and Audiology
Research Forum   |   September 2015
The Process of Developing an Internet-Based Support System for Audiologists and First-Time Hearing Aid Clients
American Journal of Audiology, September 2015, Vol. 24, 320-324. doi:10.1044/2015_AJA-14-0094
History: Received December 25, 2014 , Revised April 18, 2015 , Accepted April 26, 2015
 
American Journal of Audiology, September 2015, Vol. 24, 320-324. doi:10.1044/2015_AJA-14-0094
History: Received December 25, 2014; Revised April 18, 2015; Accepted April 26, 2015

Background In audiologic practice, complementary information sources and access to the clinician between appointments improve information retention and facilitate adjustment behaviors. An Internet-based support system is a novel way to support information sharing and clinician access.

Purpose This research forum article describes the process of developing an Internet-based support system for audiologists and their first-time hearing aid clients.

Method The iterative development process, including revisions by 4 research audiologists and 4 clinical audiologists, is described. The final system is exemplified.

Conclusion An Internet-based support system was successfully developed for audiologic practice.

Acknowledgments
This study was funded by a program grant from the Swedish Council for Wealth, Working Life and Welfare (FORTE, 2009-0055) awarded to Gerhard Andersson. The authors are indebted to Marie Edén, Charlott Eklöf-Bäckstrand, Emma Falk, Pernille Holck, Mahnaz Hossainpour-Rudqvist, and Gunilla Wänström for their contribution to the support system development and pilot testing. Reports of the study were presented at the World Congress of Audiology May 3–7, 2014, in Brisbane, Australia, and at the First International Meeting on Internet and Audiology October 3–4, 2014, in Linköping, Sweden.
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