The First Step to Early Intervention Following Diagnosis: Communication in Pediatric Hearing Aid Orientation Sessions Purpose This preliminary study aimed to explore communication processes and information exchange in pediatric hearing aid orientation (HAO) sessions. Effective information exchange in such sessions is crucial to support appropriate hearing aid use. Method Using a qualitative sociolinguistic framework, we recorded and analyzed 5 HAO sessions between 2 ... Research Note
Newly Published
Research Note  |   December 06, 2017
The First Step to Early Intervention Following Diagnosis: Communication in Pediatric Hearing Aid Orientation Sessions
 
Author Affiliations & Notes
  • Jennifer Watermeyer
    Department of Speech Pathology and Audiology, School of Human and Community Development, University of the Witwatersrand, Johannesburg, South Africa
  • Amisha Kanji
    Department of Speech Pathology and Audiology, School of Human and Community Development, University of the Witwatersrand, Johannesburg, South Africa
  • Safiyyah Sarvan
    Department of Speech Pathology and Audiology, School of Human and Community Development, University of the Witwatersrand, Johannesburg, South Africa
  • Disclosure: The authors have declared that no competing interests existed at the time of publication.
    Disclosure: The authors have declared that no competing interests existed at the time of publication. ×
  • Correspondence to Jennifer Watermeyer: Jennifer.watermeyer@wits.ac.za
  • Editor-in-Chief: Sumitrajit Dhar
    Editor-in-Chief: Sumitrajit Dhar×
  • Editor: Ryan McCreery
    Editor: Ryan McCreery×
Article Information
Hearing Aids, Cochlear Implants & Assistive Technology / Special Populations / Early Identification & Intervention / Newly Published / Research Note
Research Note   |   December 06, 2017
The First Step to Early Intervention Following Diagnosis: Communication in Pediatric Hearing Aid Orientation Sessions
American Journal of Audiology, Newly Published. doi:10.1044/2017_AJA-17-0027
History: Received March 13, 2017 , Revised June 22, 2017 , Accepted July 26, 2017
 
American Journal of Audiology, Newly Published. doi:10.1044/2017_AJA-17-0027
History: Received March 13, 2017; Revised June 22, 2017; Accepted July 26, 2017

Purpose This preliminary study aimed to explore communication processes and information exchange in pediatric hearing aid orientation (HAO) sessions. Effective information exchange in such sessions is crucial to support appropriate hearing aid use.

Method Using a qualitative sociolinguistic framework, we recorded and analyzed 5 HAO sessions between 2 audiologists and 5 caregivers of children who had just been fitted with hearing aids. We also conducted semistructured interviews with the audiologists and caregivers and analyzed these using content analysis.

Results By necessity, audiologists provide a significant amount of information about hearing aids to caregivers in HAO sessions. Although caregivers in our study recalled and understood certain points such as the importance of not getting the hearing aids wet, crucial information about insertion and cleaning was often not recalled. Some caregivers misunderstood how the hearing aids would assist their child.

Conclusions Caregivers need time to practice and absorb the information given, particularly given the emotional aspects associated with the diagnosis and “switch-on.” There is a need to revisit approaches to information giving, which align with the ongoing early intervention process. We offer some suggestions for improving HAO sessions and information giving about hearing aids.

Acknowledgments
The authors are grateful to the audiologists and patients who participated in the study. Parts of this article were presented at the South African Speech-Language-Hearing Association (ENT/SAAA/SASLHA) Congress, October 8–10, 2016, Johannesburg.
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